The following chart breaks down the various features included in each level of the ReThink I.T. Program. For a more in-depth explanation of each service click on the link.

Monitoring Package

Remote Package

Complete Package

Server Monitoring
Workstation Monitoring
Backup Monitoring
Anti-Virus Monitoring
Monthly Reports
Telephone Support
Partner Referral Program
Remote Help Desk Support  
Scheduled Onsite Visits  
Patch Management  
3rd Party Troubleshooting  
Advising Services    
New PC & Printer Installation    
On-Site Support    
Offsite Data Backup
Optional
Optional
Optional
Internet Security
Optional
Optional
Optional
Extended Hours Support
Optional
Optional
Optional